Job Description
Job Description
Job Description
Inside Sales Representative – Join P.J. Fitzpatrick’s Dynamic Team!
P.J. Fitzpatrick, the leading name in home services, is looking for enthusiastic and driven individuals to join our Inside Sales team ! This is your chance to be part of a company known for professionalism, integrity, and results, while building a career in a fast-paced, supportive, and fully remote work environment.
Why You’ll Love This Role:
As an Inside Sales Representative, you’ll be the first point of contact for homeowners, helping them connect with our sales team while delivering exceptional customer service . You’ll receive comprehensive training , enjoy performance-based bonuses , and have growth opportunities within our expanding organization.
Location: Fully remote, but you must reside in one of the following areas: Delaware, Pennsylvania, Maryland, Virginia, DC, New Jersey, or New York
Compensation: $16–$18 per hour + bonuses based on performance
What You’ll Do:
- Engage homeowners via phone and other communication channels to schedule appointments for our sales team
- Use effective questioning and listening skills to provide a professional, positive customer experience
- Follow company scripts while adding your personal touch to maintain consistent messaging
- Identify opportunities to up-sell additional services and clearly explain product benefits
- Address customer inquiries with accurate information and thoughtful problem-solving
- Handle call transfers, messages, and other special telephone tasks efficiently
- Maintain a positive demeanor while resolving concerns and conflicts
- Build strong rapport with customers to enhance their experience
- Collaborate with the sales team for smooth appointment scheduling and communication
- Perform other related duties as assigned
Who We’re Looking For:
If you’re motivated, personable, and passionate about helping customers while contributing to a high-performing team, this role is perfect for you!
#PJFITZ2025
Requirements
Qualifications:
- Strong data entry and computer skills with a typing speed of at least 40 words per minute.
- Excellent written and verbal communication abilities.
- Proven problem-solving skills and ability to handle multiple tasks effectively under pressure.
- Strong interpersonal skills to build relationships with customers and team members.
- Detail-oriented and organized, with a commitment to providing exceptional customer experiences.
- Customer service experience
Benefits
Benefits Overview At PJ Fitzpatrick, we believe our team deserves the best. Thats why we offer a comprehensive benefits package that includes:
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life Insurance 401(k) with Company Match
- Paid Training
- PTO
- Floating Holiday
- PTO on your Birthday
Job Tags
Hourly pay, Remote work,