Job Description
Job Description
Chief Operating Officer – Gotham Trading NY (Luxury Watches)
Location: New York, NY (Hybrid - 3 days a week)
Type: Full-Time
Industry: Luxury Goods / E-Commerce / High-End Retail
Gotham Trading NY is a fast-growing luxury watch dealership specializing in high-end timepieces such as Rolex, Patek Philippe, Audemars Piguet, and Richard Mille. As we expand, we’re looking for a highly capable, organized, and strategic Chief Operating Officer to become the right hand to the founder and build the operational backbone of the company.
This is a key leadership position for someone who understands structure, growth, brand presence, and the psychology of high-ticket clientele.
About the RoleThe COO will create, manage, and optimize the systems that run our business. You will oversee operations, streamline workflows, build and manage a small team, coordinate with PR/marketing, and ensure the brand scales smoothly and professionally.
This role is perfect for someone who thrives in dynamic environments, enjoys building structure, and wants to help shape a luxury brand from the inside out.
- ResponsibilitiesBuild and manage daily business operations
- Create systems and processes for sales, logistics, inventory, and client communication
- Hire, lead, and oversee future team members (social media, content, admin, etc.)
- Work alongside PR and marketing to elevate the brand’s visibility and reputation
- Develop and implement growth strategies
- Oversee customer experience, quality control, and client follow-ups
- Manage partnerships, vendors, and collaborators
- Optimize workflows for efficiency and scale
- Provide weekly reports, insights, and recommendations to the founder
- Ensure the business runs smoothly without bottlenecks or chaos
- What We’re Looking ForStrong background in operations, business management, or luxury retail
- Proven ability to build systems, manage teams, and create structure
- Detail-oriented, organized, and proactive
- Comfortable making decisions and leading projects
- Strong communication skills
- Experience with high-end clientele is a major plus
- Ability to work closely with the founder as a right-hand partner
- Strategic mindset with the ability to identify what the business is missing and how to improve it
- What This Role OffersOpportunity to help shape a fast-growing luxury brand
- High-level autonomy and leadership responsibility
- Direct impact on the company’s scaling and future
- Competitive compensation (commensurate with experience)
- Long-term growth potential into an even larger leadership role
If you’re someone who understands structure, thrives in luxury environments, and can bring clarity and organization to a fast-paced business, we’d love to hear from you.
Salary: $130,000 - $150,000
Job Tags
Full time, 3 days per week,